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Contact Community Services, Syracuse, NY
Contact Community Services

Schedule for Training
Contact provides 3 types of trainings:
  1. Suicide prevention and mental health
  2. Monthly community trainings
  3. Volunteer training

1. Suicide Prevention and Mental Health
  • Talk Saves Lives: An Introduction to Suicide Prevention
    A 60-minute, community-based presentation that covers the general scope of suicide, the research on prevention, and what people can do to fight suicide. Attendees will learn the risk and warning signs of suicide, and how together, we can help prevent it.
    Dates to be announced.

  • QPR Gatekeeper Training
    60-90 minute training teaches participants to recognize suicide warning signs, and how to question, persuade and refer someone to help.
    Dates to be announced.

  • safeTALK
    2.5 hour training helps participants identify people who have thoughts of suicide, apply TALK steps (Tell, Ask, Listen, KeepSafe) and connect them with suicide intervention provider.

  • Applied Suicide Intervention Skills Training (ASIST)
    Two-day (15 hours) intensive, interactive suicide first aid workshop for community members, hotline counselors and other caregivers. The skills can be used on the phone or in person.

    If you’re interested in attending our next ASIST class, please contact Lindsey Treat, 315-251-1400 ext. 104 or email

    The next ASIST training will be

    January 2018 at Contact
    We will post dates and registration information soon for the next ASIST class in January 2018.

  • Mental Health First Aid
    8-hour training (two half days) to enhance mental health literacy, decrease stigma of mental health problems, learn how to help a person in crisis.

    • November 20-21 at Contact
      Monday, November 20, 9 am to 1:15 pm
      Tuesday, November 21, 9 am to 1:15 pm
      (You must attend both days)

    Cost: $40. Space limited to first 20 paid registrants.
    To register, please call 315-251-1400, ext. 132.
    Classes will be held at Contact Community Services,
    6311 Court Street Road, East Syracuse.

    $40 Class fee includes training manual and light refreshments.

  • Youth Mental Health First Aid
    8-hour training (two half days) for adults who interact with youth. Focuses specifically on normal adolescent development and common mental health challenges of youth. Like regular Mental Health First Aid, it also teaches how to help a young person in crisis.

    • October 30-31 at Contact
      Monday, October 30, 12:30 pm to 4:45 pm
      Tuesday, October 31, 12:30 pm to 4:45 pm
      (You must attend both days)

    • November 13-14 Contact
      Monday, November 13, 9 am to 1:15 pm
      Tuesday, November 14, 9 am to 1:15 pm
      (You must attend both days)

    To register, please call 315-251-1400, ext. 132.
    Classes will be held at Contact Community Services,
    6311 Court Street Road, East Syracuse.

    Cost: $40. Space limited to the first 20 paid registrants

2. Monthly Community Trainings

  • Children 1st
    Six-hour session for separating/divorcing parents
    For information, dates, and registration
    Call 315-251-1400, ext. 132

  • Anger Management
    Anger management program for adults. Ninety minutes a week for six weeks. You must attend all six sessions to receive a certificate.
    Registration is by phone only.
    Call 315-251-1400, ext. 132

3. Volunteer Training

  • Hotline Volunteer Training
    Classroom training, observation and apprenticing to become a volunteer on the Contact Hotline. Three-day weekend training fulfills classroom portion of the volunteer training.

    The next Hotline training will be October 27, 28, and 29 at Contact

    October Training
    • Friday, October 27, 9 am to 5 pm
    • Saturday, October 28, 9 am to 5 pm
    • Sunday, October 29, 9 am to 5 pm
    • You must attend all 3 days
    2018 Hotline Training Dates
    • Hotline training occurs three times per year:
    • Winter – February 16-19
    • Spring – June 1-3
    • Fall 2018 – To Be Announced
    • All training day are from 9am to 5pm. Attendance on all three days is mandatory.
If you’re interested in attending our next Hotline Volunteer Training class, please contact Kristine Knutson, 315-251-1400 ex. 115 or email

Phone: 315-251-1400  
Fax: 315-251-2218

6311 Court Street Road
East Syracuse, NY 13057

Vehicle donation call 877-999-8322

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