Volunteer telephone counselor training starts March 18th.
Call 251-1400 or email .

Contact’s 24-Hour Hotline
315-251-0600

Since 1971, our 24/7 hotline has provided confidential counseling and suicide/crisis intervention to more than 20,000 callers annually. People of all ages call to talk about a wide range of personal problems. Contact counselors help callers help themselves.

Youth Emergency Services for Mental Health
315-463-1100

Contact responds 24/7 to youth mental health emergencies (in Onondaga County, New York), assesses the situation and, if necessary, calls in a mobile team or refers callers to the Comprehensive Psychiatric Emergency Program (CPEP) at St. Joseph‘s Hospital in Syracuse.

After Hours Coverage for HelpLine
315-435-8300

Contact provides after-hours coverage for HelpLine, a resource for information and referral to human services in Onondaga County, New York.

We also provide after-hours coverage for the Onondaga County Department of Mental Health and other local counseling services.

For more information on telephone services please contact Cheryl Giarrusso, Director of Telephone Counseling Services, (315) 251-1400 ext. 116 or cgiarrusso@contactsyracuse.org .