Volunteer telephone counselor training starts March 23rd.
Call 251-1400 or email .

	The volunteer experience for people with life experience. Retired people who have promised themselves they would volunteer when they had more time appreciate the scheduling flexibility, the support from the staff and other volunteers, and the opportunity to draw on their life skills and experience.
	The volunteer experience that brings out the best in you. People who are looking for a meaningful and enriching volunteer activity say that after a hotline shift they feel as if they have done something important by listening to another person's story.
	The volunteer experience that looks good on any resume. People in "people" professions, such as real estate and sales, human services, customer service, and education are especially drawn to the hotline. The training and experience on the hotline enhance their communication skills and help them in their jobs.
	The volunteer experience for people who want to give back to their community. Many busy people volunteer on the hotline because they know that it is an essential resource for children, youth, and adults in central New York. They don't want any call to go unanswered.

A speaker can come to your workplace, place of worship or organization to talk about the art of listening and the value of volunteering on the hotline.

If you are interested in learning more, contact
Mary Mol, Telephone Counseling Program Manager
315-251-1400, ext. 104
mmol@contactsyracuse.org

Cheryl Giarrusso
Telephone Counseling Services Director
315-251-1400 ext. 116
cgiarrusso@contactsyracuse.org

Application for Volunteering/Training (select your version)

1. PDF Application for Training (PDF)
   
   Print off, fill out, and FAX to 315-251-2218 or send by postal mail to
   Contact Community Services
   Business Office
   6520 Basile Rowe
   East Syracuse, NY 13057

2. Word Application for Training (.doc)
   
   Print the Word file, fill out, and FAX to 315-251-2218 or send by postal mail
   OR
   Fill out the Word file, save, and return by email to cgiarrusso@contactsyracuse.org

   
   More information about volunteering:

   • Volunteers talk about staffing the hotline

   • Volunteer training

   • FAQs Frequently asked questions about volunteering on the hotline

   • Active listening

   • Quotes on listening

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