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People start the training for many different reasons. But once they become volunteers, they agree that they "receive even more than they give."
- "Why do I volunteer? First there’s the obvious reward—helping troubled callers by ‘being there’ for them... There’s also the personal growth. I’m able to manage business and personal situations so much more efficiently. The rewards of belonging to Contact Community Services are countless."
- "For the past 13 years I have been involved with the Contact Hotline as a volunteer telephone ‘crisis’ counselor. The Contact hotline receives all kinds of calls from the greater central New York community and serves as an invaluable 24-hour hotline to those in need of someone to listen to life struggles. The hotline faces its own life struggle in staffing the 24-hour hotline, since it relies on the gift of time from those who would volunteer to participate.
Please consider adding this volunteer experience to your life. At moments I doubt that I have the time to volunteer for Contact... and then I spend a shift there (4 hours, 2-3 times a month) and realize how important it is to offer up the ability, and desire, to truly listen to others in need. In doing so, I have found the ability to see my own life more clearly and use the skills I have gained at Contact in other ways beyond telephone counseling."
- "When I retired on disability I knew I was still able to contribute to a good cause. I found that outlet in Contact Community Services as a telephone counselor. The incredible training not only prepared me for handling all types of calls from our clients that depend so much on our service, the skills I acquired also added a wonderful dimension to my personal listening skills. Helping people by listening and showing understanding has turned out to be the most rewarding volunteer service a person could want to do."
More information about volunteering:
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