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Crisis and Suicide Prevention Counseling, Crisis Suicide Prevention Training, Crisis Suicide Prevention School Services Student Programming, Education Services Teacher Training, Education Services Contact Community Services
Paula Freedman
Paula Freedman
Paula Freedman Named
Contact’s Volunteer of Year
When Paula Freedman was told she had been named Contact Community Services’ 2016 Volunteer of the Year, her first thought was that the award "should go the other way. "I was greatly surprised," Paula said. "I do this because I love doing it ... read more
Erica, SAP Counselor
Henninger Student Appreciates
Contact’s SAP Counselor
Students from Henninger High School in the Syracuse City School District photographed and interviewed non-teaching members of the school to create an art exhibition called "Henninger High School: Inside Out." ... read more

Erin Davies "Fagbug "
ITC Students Support
Tolerance For All
In late April, Erin Davies was attacked by a man while she stood in line at a Syracuse post office. According to police, the man said "he was going to kill" Erin, who travels across the country in a Volkswagen Beetle that she turned into a symbol of gay pride. ... read more
Day of Silence
SAP Counselors Katie Arney-Rattray (l) and Christine LeCates (c)
Day of Silence
Supports LGBTQ Students
On April 15, students at Corcoran and the Institute of Technology at Central high schools in the Syracuse City School District observed the Day of Silence, a student-led national event that brought attention to anti-LGBTQ name-calling, bullying and harassment in schools. ... read more
I am going to control my own future
"I Am Going to Control
My Own Future"
By Jesse Rodriguez
This is a success story is about a young man named "Joe." During his sixth-grade school year, Joe skipped class every day and had little or no respect for his teachers or any building staff ... read more
Sue Navagh
Sue Navagh
Hotline Volunteer Making a Difference
Like many college students in the late 1960s and early 1970s, Sue Navagh was going to change the world. "I came up here from New York City in a time, I’m sure you know, we were the Age of Aquarius, we were going to change the world," ... read more
Corcoran, Fowler, Henninger, ITC and Nottingham high schools are learning to create a supportive school
"I love that there’s no judgement
whatsoever in this room"
Syracuse City School District students from Corcoran, Fowler, Henninger, ITC and Nottingham high schools are learning to create a supportive school culture through GSTA (Gay, Straight, Transgender & Allies) Gay-Straight Alliance (GSA), LGBT+ Alliance, and Social Justice meetings. ... read more

Katie White, Michele Anson on Bridge Street
Happy Anniversary 211CNY!
On February 11 (2/11), Contact Community Services and the United Way of Central New York, United Way of Greater Oswego County and United Way of Northern New York celebrated the one-year anniversary of the 2-1-1 information ... read more

Lily Zawadzki’s lunch bunch students
"I Hope I Make Them Smile!"
by Lily Zawadzki
As a Youth Development Specialist, it’s my job to encourage young learners to become stronger and well-rounded members of our community. From their academics to their behaviors and all of the social/emotional skills in-between, I focus on developing the whole person and guiding young people on the journey called life. A huge focus of my job is to teach skills ... read more
Call Center volunteer
Contact/211CNY Answer the Call
"I have been using drugs heavy and I want to stop or die. I have nowhere to turn to." This email came to us through the 211CNY website at 6:29 a.m. Sunday, January 10. A few hours later, we sent this reply: ... read more
Kristin Losier, volunteer
‘You Might Be All That Person Has’
NewsChannel 9 television reporter Farah Jadran recently visited Contact Community Services in advance of our training for Hotline volunteers. Farah interviewed Kristine Knutson, Contact’s Program Manager for Volunteer Relations, and Hotline volunteer Kristin Losier about Contact’s crisis and suicide prevention services. "You’re doing good for other people," Losier said.
read more
watch video
WAER Previews
Volunteer Training
"You walk out and you get in your car and you drive home and you think, even if it was for two moments, I made somebody’s day a little better today. It makes you feel you did something useful for the day." —Contact Community Services Hotline volunteer Sue Navagh to WAER radio ... WAER News and Public Affairs Director Chris Bolt interviewed Sue and Kristine Knutson, Contact’s Volunteer Relations Program Manager ... listen to the full story and additional interviews on WAER’s website ... read more
A Primary Project Success Story
A Primary Project Success Story
Considered to be shy and withdrawn, conversation was a struggle for "Jarred," a second-grade student at East Syracuse Elementary School. As I walked with him down the hallway, I was confident that the playroom was the perfect place for change to occur. "Welcome to the playroom. This is a special room," ... read more Primary Project
The Vadala family
Toni Vadala with her sons Anthony (left) and Christopher
Contact impacts Syracuse Family
In Many Different Ways
Contact Community Services recently attended the annual Wellness Fair at P.E.A.C.E., Inc., in Syracuse, where we had the great pleasure of meeting Toni Vadala, a Family Worker for P.E.A.C.E., Inc. As we were sharing stories about our agencies, Toni explained how Contact has been a positive influence in her family’s life ... read more

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