Welcome to Contact Community Services,

We’re here to empower people at every age through compassionate support, providing a safe space where hope and healing thrive.

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Crisis Services

Contact provides a free, confidential, 24-hour, 7-day a week counseling and suicide prevention hotline.

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School Services

Contact specializes in social and emotional learning (SEL.)

We utilize practical and proven training, consultation and support to address social, emotional, behavioral and mental health barriers to learning.

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Training & Education

Our goal is to create a suicide-safer community by informing about suicide and mental health.

We want to share best practices for supporting people in your life, and we need your help to decrease the stigma of suicide and mental health concerns. 

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FREE

Training

Free Mental Health Training

To help create a suicide-safer community by becoming more informed about suicide and mental health. To begin, learn how you can support people in your life and help decrease the stigma of suicide and mental health concerns through our FREE mental health training for your school, business or organization!

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Call the Contact Warmline

315-251-0600

Monday-Friday
7AM-3PM 

 

 

Introducing the Contact Warmline

Not every difficult moment is a crisis, but everyone deserves someone to talk to.

Contact Community Services has transitioned its long-standing 24/7 hotline to the Contact Warmline, a service with dedicated hours focused on supportive listening, conversation, and emotional connection.

As the regional provider of the 988 Suicide & Crisis Lifeline and 211, Contact ensures that if additional support is  neded, callers are seamlessly connected to the right level of care, whether that’s crisis support or access to essential community resources.

If you are in crisis, call or text 988 (available 24/7).

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What is Contact Community Services?

Contact Community Services Inc. is a Central New York not for profit agency that supports the social, emotional, behavioral and mental health of children, youth, and adults. We deliver this support through three broad program areas: Crisis and Suicide Prevention; School Support Services; and Training and Education.

Our History

Contact Community Services began in 1971 as a 24-hour telephone counseling and crisis hotline staffed entirely by volunteers. We have changed a lot since then but the goal has remained the same. You can find out the specifics: HERE

Our Mission

Empowering people at every age through compassionate support, our mission is to provide a lifeline for individuals in crisis, fostering mental well-being across communities. We are dedicated to suicide prevention and mental health education, offering a safe space where hope and healing thrive. 

Our Vision

A world where every individual, irrespective of age or circumstance, experience resilience, connection, and mental well-being. We envision a community where our proactive suicide prevention initiatives and comprehensive mental health programs in schools create a ripple effect of understanding, support, and empowerment, cultivating a society that values and nurtures mental health for all. 

Our Philosophy

We are committed to the personal growth and development of each person we serve through our values of compassion, inclusivity, integrity, collaboration, empowerment, innovation, prevention, and continuous learning. 

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 Get Involved

Become a Volunteer Community Connector

We are loo king for volunteers to serve as Community Connector volunteers. These trained listeners provide support, connection, and compassion to others in our community.

You don’t need to have all the answers. You just need to show up, listen, and care. With flexible scheduling and focused training, you can make a meaningful difference in our community, one conversation at a time.

Join a community of volunteers who are helping others feel seen, heard, and supported.

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